Official channel for security reports
Publish a clear policy indicating how to receive vulnerabilities responsibly, reducing informal or disorganized communications.
Implement a clear and professional vulnerability disclosure policy
An official and structured channel so any researcher can report vulnerabilities responsibly, privately, and securely.
What is a Vulnerability Disclosure Program?
A vulnerability disclosure program is a clear policy that allows anyone to inform your company about possible security flaws in your website, application, or digital system. It establishes an official channel to receive these notices in an orderly, private, and secure manner, preventing errors from becoming public without prior notice.
Unlike other models, this program doesn't involve paying rewards. Its objective is for your company to receive, review, and correct vulnerabilities before they become a bigger problem.
What does a vulnerability disclosure policy (VDP) include?
A well-defined VDP usually has several key elements that help both the company and hackers collaborate clearly and securely:
1. Statement of purpose
Explains why the company has a VDP and its commitment to security. It serves to build trust with users and stakeholders.
2. Scope
Defines which systems, products, or assets can be analyzed and what types of vulnerabilities are valid. This guides hackers on where to focus their efforts.
3. Safe Harbor (legal protection)
Clarifies that those who report vulnerabilities in good faith will not face legal consequences, provided they respect the established rules.
4. Reporting process
Describes how to submit a vulnerability: channels, required information, and report format.
5. Evaluation and response times
Details how reports will be managed: initial response times, priority criteria based on severity, and when (or if) the vulnerability is allowed to be made public.
Security and control at all times
Structured and validated management
Each reported vulnerability is analyzed, validated, and prioritized before escalating internally, avoiding noise and false positives.
Legal and reputational risk reduction
A responsible disclosure framework protects both the company and the researcher, avoiding conflicts or premature disclosures.
Foundation for security maturity
VDP is the first step to structure external vulnerability management and evolve towards more advanced models like Bug Bounty.
Is a VDP suitable for your company?
If your company has assets exposed to the internet
Web applications, APIs, SaaS platforms, or cloud environments can be analyzed externally even if you don't explicitly authorize it.
If you want to formalize vulnerability reception
An official channel avoids relying on generic emails or informal contacts.
If you need to demonstrate security commitment
Increasingly, enterprise clients and audits value the existence of a public disclosure policy.
If you're looking for a first step before Bug Bounty
VDP allows you to start with control and scale progressively according to your maturity.
Let's talk about your case
Tell us briefly about your case and we'll help you evaluate if a VDP is the best option for your company.
No commitment, no noise, and with total transparency.
What exactly is a vulnerability disclosure program?
It's an official channel that allows anyone to notify your company if they detect a security flaw in your website, application, or digital system. It establishes how those notifications should be communicated and how they are managed internally.
Am I required to pay financial rewards?
No. This program doesn't involve paying for received notifications. Its objective is to facilitate that flaws are communicated responsibly and privately, not to offer financial incentives.
Why do I need an official channel if I already have a contact email?
A generic email doesn't explain how to act in the face of a security flaw. A disclosure program defines clear rules, response times, and a structured process, which conveys professionalism and avoids confusion.
What happens if someone finds a vulnerability and I don't have this program?
They might not know how to notify you or decide to make it public. Without an official channel, your company loses control over the timing and the way information is managed.